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Every Time We Scoop:
What areas do you serve?
We serve all of San Diego County! From the border to Oceanside and the beaches to Julian. We all live here in SD too and just want to help keep your home as beautiful as our city
How long does each scooping take?
Typically it comes out to about 30 minutes for a 1 dog poop scoop with average waste accumulation. Add about 15 minutes per additional dog from there.
Are your services actually green and eco-friendly?
Yes! All of our teams are equipped with green supplies. Just request that you'd like your service to be eco-friendly on the checkout form or over phone/text and we'll make sure it's done.
Who's responsible for the supplies?
We bring all of the necessary supplies, including dog bags. If you'd like us to use your equipment or have a preferred product to use just let us know at checkout.
What forms of payment do you accept?
We accept all major credit cards and debit cards as well as Paypal and Bitcoin (it's safe). We do not accept cash or checks but if you'd like to tip your cleaner for great service feel free to use cash.
What is your guarantee?
We guarantee that you will be completely satisfied with your house cleaning. If you are not, we will send another team out free of charge.
Do I have to be there when the scoopers arrive?
No, you can leave a key for us to get in and we'll handle it from there. Some of our clients leave their key under a mat, in the mailbox, at a front-desk, or somewhere else out of sight. When you book online just remember to tell us where the key will be in the instructions, otherwise just give us a call.
How quickly can I schedule a poop scoop?
We typically need 24 hours from the current date/time to schedule
Do you scoop on the weekends?
We work 7 days a week and start our first jobs at 7 am and finish around 7 pm.
Are your poop scoopers experienced, insured, and background checked?
Yes most certainly. We ONLY partner with poop scoopers that we would want scooping at our own houses...around our own kids...and our own pets. Every scooper has General Liability insurance, has passed a background check conducted by a 3rd party vendor and has vetted references with multiple years of related cleaning experience. We believe this is one of the many benefits of booking with Tidy Up SD over an individual or face-less national company who may claim to take these precautions but does not.
Curious about anything else? We're nice, normal San Diegans and are here to help. Please get in touch: our email firstname.lastname@example.org, phone/text (619) 940-6646, or live chat.
- Disinfectant Spray ($5.00).
We'll spray your yard with a Pet Safe Disinfectant Spray to prevent the spread of disease.
- Deodorizer Spray ($5.00).
We'll spray your yard with a Pet Safe Deodorizer Spray to reduce the odor left even after the waste is removed.
- Stool Sample Collection for Vet ($10.00).
Let us know if you need a stool sample to take to your vet if you suspect your pet is ill.